terms and conditions

Who we are

This website is operated by [LEGAL ENTITY NAME] ("we", "us", "our"), registered at [REGISTERED ADDRESS], [GSTIN / COMPANY REGISTRATION NUMBER]. Throughout the site, the terms "we", "us" and "our" refer to [LEGAL ENTITY NAME].

By visiting our site or buying something from us, you agree to be bound by these terms. If you do not agree, please do not use the site.

Using this site

You may use this site only if you are at least 18 years old, or are the age of majority in your state, or have the consent of a parent or guardian.

You agree not to:

• Use our products for any unlawful purpose
• Attempt to gain unauthorised access to any part of the site
• Upload viruses or any code of a destructive nature
• Scrape, copy or resell any part of the site without written permission
• Infringe anyone's intellectual property rights

We may terminate your access at any time if you breach these terms.

Products and pricing

We have made every effort to display our product colours and images as accurately as possible. We cannot guarantee that your screen displays colours accurately, which matters particularly for cosmetics. Shade swatches are a guide, not an exact match.

All prices are shown in [CURRENCY] and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without notice.

We reserve the right to limit the quantity of any product we sell, and to discontinue any product at any time. Product availability is not guaranteed until your order is confirmed.

Orders

Placing an order is an offer to buy. We may accept or decline your order at our discretion. If we decline, we will refund any payment already taken.

We may refuse or cancel an order where:

• The product is out of stock or no longer available
• There is an error in the price or product description
• We suspect fraud or unauthorised use of a payment method
• The order appears to be for resale rather than personal use

If we cancel an order after payment, we will refund you in full to the original payment method.

Payment

We accept the payment methods shown at checkout. By submitting payment details you confirm you are authorised to use the payment method.

Payments are processed by our payment providers. We do not store your full card details on our servers.

Accuracy of information

We are not responsible if information on this site is not accurate, complete or current. Material on this site is provided for general information only and should not be relied on as the sole basis for making decisions.

Any reliance on the material on this site is at your own risk. Product descriptions, ingredient lists and usage guidance are provided by the brands and may change without notice — always read the packaging.

Personal data

Your submission of personal information through the store is governed by our privacy policy.

Limitation of liability

To the extent permitted by law, we are not liable for any indirect, incidental or consequential loss arising from your use of the site or any product bought through it.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited.

Cosmetic products can cause reactions. Always patch test before first use and discontinue use if irritation occurs. We are not liable for adverse reactions to products used contrary to the manufacturer's instructions.

Indemnity

You agree to indemnify and hold harmless [LEGAL ENTITY NAME] and our affiliates from any claim arising out of your breach of these terms or your violation of any law or the rights of a third party.

Changes to these terms

We may update these terms at any time. The version published on this page is the version that applies. Your continued use of the site after changes are posted means you accept them.

Governing law

These terms are governed by the laws of [COUNTRY / STATE], and any dispute will be subject to the exclusive jurisdiction of the courts at [CITY].

Contact

Questions about these terms can be sent to [SUPPORT EMAIL] or by post to [REGISTERED ADDRESS].